Hours of Operation

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CherniseSpruell.com is open Monday – Friday 9 a.m. – 5 p.m. PST

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We are closed for all government observed holidays.

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These Policies and Procedures Apply To The Following Products From Chernise Spruell:

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Channeling Transition Mastery Program, Divine Flow Package, Archangel or Ascended Master Group Channeling Party, Private 60 Minute Session

 

Billing Address

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Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

 

 

Returns & Subscription Cancellations

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100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.

Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be returned to the original credit. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.

You have until TWENTY FOUR (24) HOURS before the scheduled date of your product to request a refund. Any return requested in under after the TWENTY FOUR (24) HOURS before the date of your product will not be honored.

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Customer Service:

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If you have questions or comments regarding CherniseSpruell.com or CherniseSpruell.com products, please email us at CherniseATCherniseSpruellDOTcom (replace AT with @ and DOT with “.”)

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Response times to your inquiries can range from 24 – 48 hours.